Frequently Asked Questions

Use the vehicle selector to search by year, model and part type, then check the fitment table on the product page: it lists the models, build dates and chassis codes the part fits. Match them against your vehicle's compliance plate before you order.

Not sure? Send us your 17-character VIN through the contact page and our team will check fitment before you buy.

Our range is aftermarket replacement parts for Toyota vehicles. A part is genuine Toyota only when its product page says so, and the maker of each part is named on its product page.

Contact us straight away and we will amend or cancel the order free of charge. Once it has been picked, packed and invoiced (usually within a few hours), cancelling is treated as a change-of-mind return and the 20% restocking fee applies. See our Shipping Policy.

Brake, steering, suspension, engine and other safety components should be installed by a qualified, licensed mechanic. We are not responsible for installation errors, and damage caused by incorrect installation is not covered by our warranty.

We deliver to mainland Australia and Tasmania. We do not ship overseas. Shipping cost is calculated at checkout from your address and the size and weight of your items.

Orders are dispatched within 1–2 business days. After dispatch, delivery usually takes:

• Melbourne: 1–3 business days
• Sydney, Canberra and Adelaide: 2–4 business days
• Brisbane and Tasmania: 3–5 business days
• Perth and Darwin: 5–7 business days

Regional and remote addresses can take a few days longer. These are courier estimates, not guarantees.

We email you a tracking number when your order ships. You can also see your orders and their tracking in your account.

No. Large items such as bumper bars, grilles and body parts travel by courier and must be delivered to a street address. The courier may ask for a signature.

Do not install or repair the part. Take photos of the packaging and the part, and contact us within 48 hours of delivery at support@edenautoparts.com.au or +61 405 143 045 with your order number. We will raise a Return Authority (RA) and arrange the return.

Unused parts in their original packaging can be returned within 30 days of the order date. Change-of-mind returns carry a 20% restocking fee and you pay the return postage. Faulty, damaged or incorrectly supplied parts are repaired, replaced or refunded with no fee. See our Refund & Return Policy.

Call +61 405 143 045 or email support@edenautoparts.com.au with your order number and the reason. We will send a Return Authority (RA) number, the return address and instructions. Please do not post anything back before you have an RA number.

Refunds for standard items are usually processed within 7 business days of the return reaching our warehouse, back to the original card or payment method. Your bank may take a further 4–7 business days to show the credit. Some parts, such as cooling and electrical components, are assessed by the manufacturer first, which can take up to 60 days.

Unless the product page says otherwise, every product has a 12-month warranty from the date of invoice against defects in materials and manufacture. It is in addition to your rights under the Australian Consumer Law and does not cover incorrect installation, accidents, misuse, modification or normal wear and tear.

Yes. Card payments are processed by Stripe and we never see or store your full card number. All prices are in Australian Dollars and include GST.

An account lets you see your order history and tracking, save delivery addresses and check out faster. Orders show in your account once you have confirmed your email address.

Eden Auto Parts is operated by Auto Titan Group Pty Ltd (ABN 18 667 367 811), an Australian company based at 30 Henry Lawson Drive, Lynbrook VIC 3975. Read more about us.